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営業終了後、当店で購入した商品や修理品のお問い合わせはカスタマーサポートまでご連絡ください。

【カスタマーサポート】

メール　onlinesupportjapan@jimmychoo.com

電話番号　0120-013-700

営業時間　10時~19時（土日祝祭日を除く）

Asia-Pacific

Country - Country Code	Phone Number(s)
AU - Australia	International: 0011 61738377705 (BNE)
BD - Bangladesh	+ 88 02 55668100 +88 01921 112222 +88 988 1703 , Short Code: 16359 (from local Mobile only)
BN - Brunei	+673 2444991 +673 2444992 +673 2444993
BT - Bhutan	975 02 324730 975 02 321941
FJ - Fiji	+679 3372766 (SUV) +679 6723800 (NAN)
HK - Hong Kong, China	CS Hotline International : +852 2400 3388 Network Tracing International : +852 2400 3482
ID - Indonesia	Jakarta, 0800-1-333333 / +62-21-79173333
IN - India	BOM & MAA 1800111345 18002001345
JP - Japan	(Domestic) 0120-39--2580 (International) 0081-3-3522-2500 (TYO) (International) 0081-6-6581-2580 (OAA) (International) 0081-80-3465-1230 Customer Care/ 6pm-9am JST /DHL internal use only)
KH - Cambodia	855 23 970 999 (PNH)
KR - South Korea	82 15880001(SEL)
LA - Laos	+85621 418100-09 +85621 264200.
LA - Laos	+85621 418100-09,264200
LK - Sri Lanka	+94 112304304 (CMB) +94 114798600 (CMB)
MN - Mongolia	CS International:976-11-310 919
MO - Macau	CS International:853-28372828
MV - Maldives	CS International:960-326688 / 322451
MY - Malaysia	International : +60-3-7964 2800
NC - New Caledonia	CS International:687-251 414
NP - Nepal	00977 14481303 00977 14481303 (KTM)
NZ - New Zealand	0064 9 976 2976 CS Hotline International number
PG - Papua N.Guinea	+675 1802 345
PH - Philippines	+632 8117000 (MNL) +63 32 3417400 (CEB)
SB - Solomon Islands	CS International: 677 22393
SG - Singapore	International dialing +65 6285 8888 (SIN)
TH - Thailand	+662 345 5000
TO - Tonga	CS International: 676 27700/ 23617
TV - Tuvalu	CS International: 688 20908
TW - Taiwan, China	+886 25038378 (international) 0800 769 888 (local)
VN - Vietnam	+84 8 38446203
VU - Vanuatu	CS International:678-23943
WS - Samoa	CS International:685-24129

Country - Country Code

Phone Number(s)

AU - Australia

International: 0011 61738377705 (BNE)

BD - Bangladesh

+ 88 02 55668100
+88 01921 112222
+88 988 1703 , Short Code: 16359 (from local Mobile only)

BN - Brunei

+673 2444991
+673 2444992
+673 2444993

BT - Bhutan

975 02 324730
975 02 321941

FJ - Fiji

+679 3372766 (SUV)
+679 6723800 (NAN)

HK - Hong Kong, China

CS Hotline International : +852 2400 3388
Network Tracing International : +852 2400 3482

ID - Indonesia

Jakarta, 0800-1-333333 / +62-21-79173333

IN - India

BOM & MAA
1800111345
18002001345

JP - Japan

(Domestic) 0120-39--2580
(International) 0081-3-3522-2500 (TYO)
(International) 0081-6-6581-2580 (OAA)
(International) 0081-80-3465-1230 Customer Care/ 6pm-9am JST /DHL internal use only)

KH - Cambodia

855 23 970 999 (PNH)

KR - South Korea

82 15880001(SEL)

LA - Laos

+85621 418100-09
+85621 264200.

LA - Laos

+85621 418100-09,264200

LK - Sri Lanka

+94 112304304 (CMB)
+94 114798600 (CMB)

MN - Mongolia

CS International:976-11-310 919

MO - Macau

CS International:853-28372828

MV - Maldives

CS International:960-326688 / 322451

MY - Malaysia

International : +60-3-7964 2800

NC - New Caledonia

CS International:687-251 414

NP - Nepal

00977 14481303
00977 14481303 (KTM)

NZ - New Zealand

0064 9 976 2976 CS Hotline International number

PG - Papua N.Guinea

+675 1802 345

PH - Philippines

+632 8117000 (MNL)
+63 32 3417400 (CEB)

SB - Solomon Islands

CS International: 677 22393

SG - Singapore

International dialing +65 6285 8888 (SIN)

TH - Thailand

+662 345 5000

TO - Tonga

CS International: 676 27700/ 23617

TV - Tuvalu

CS International: 688 20908

TW - Taiwan, China

+886 25038378 (international)
0800 769 888 (local)

VN - Vietnam

+84 8 38446203

VU - Vanuatu

CS International:678-23943

WS - Samoa

CS International:685-24129

Country - Country Code	Phone Number(s)
CN - China	Network Tracing International: +86-10-67806680 (PEK) +86-21-55514777 (SHA) +86-20-86669288 (CAN)

Country - Country Code

Phone Number(s)

CN - China

Network Tracing International: +86-10-67806680 (PEK)
+86-21-55514777 (SHA)
+86-20-86669288 (CAN)

Europe

Country - Country Code	Phone Number(s)
AL - Albania	00355 4 2406666 (TIA)
AM - Armenia	37410586688 (EVN)
AT - Austria	0043 820 55 05 05 (LNZ)
AZ - Azerbaijan	994124934728 (BAK)
BA - Bosnia and Herzegovina	0038733774000 SJJ
BE - Belgium	0032 27155050 (BRU)
BG - Bulgaria	00359 (0) 700 17 700 (SOF)
BY - Belarus	375173981108 (MSQ)
CH - Switzerland	0041 848711711 (BSL)
CY - Cyprus	00357 22799000 (LCA)
CZ - Czech Republic	840 103 000 (Local use only) 00420 220 300 111 (CS International)
DE - Germany	0049 18063453001 for Domestic Express 0049 18063453003 for International Express
DK - Denmark	0045 70345345 (CPH)
EE - Estonia	372 6808555
ES - Spain	Time Definite: 00 34 902 12 24 24 Day Definite: 00 34 902 12 30 30
FI - Finland	00358 3045345
FR - France	0033 (0)825 10 00 80 (Cash customers and Account customers)
GB - UK	0044 844 248 0844 (EMA)
GE - Georgia	995322696060 (TBS)
GR - Greece	0030 210 9890000 (ATH)
HR - Croatia	00385 1 6651 111
HU - Hungary	0036 1 382 3499
IE - Ireland	00 353-1-890725725 (DUB) Local Lo-Cost number for use within Ireland 00 353-1-8700790 For use calling customer service outside of Ireland
IL - Israel	1 700 707 345 (Local TLV) 972 3 5573557 (TLV)
IS - Iceland	00354 5351122 (REK)
IT - Italy	199 199 345 (For calling from Italian telephone numbers only) 0039 028 247 0288 (For calling from Non-Italian telephone numbers)
KZ - Kazakhstan	+7 727 2588 588
LT - Lithuania	00370 52360700 (VNO)
LU - Luxembourg	00352 350909 (LUX)
LV - Latvia	00371 660 10000
MD - Modlova	37322605518 (KIV)
ME - Montenegro	00382 20 633971 (TGD)
MK - Macedonia	+389215333
MT - Malta	00356 21800148 (MLA)
NL - Netherlands	0031 26 324 6767 (AHM)
NO - Norway	0047 810 01 345 CS / 0047 66 92 80 00 Receiption (OSL) 0047 928 87 596 Off-hour service, 24/7 outside of normal opening hours. (Only for critical, time sensitive matters.)
PL - Poland	INT 0048 426345 100; DOM 0048 426345 345
PT - Portugal	00351 707505606 (LIS)
RO - Romania	0040 212221777 (BUH)
RS - Serbia	00381 11 3105500 (BEG)
RU - Russia	+7 495 9561000 (MOW)
SE - Sweden	0046 771 400345
SI - Slovenia	00386 1 588 78 00 ( LJU )
SK - Slovakia	00421 2 48 229 229 intl (BTS) 18 811 local (BTS)
TR - Turkey	+90-212-4440040 ( TEQ )
UA - Ukraine	0038 044 490 26 00 (IEV)

Country - Country Code

Phone Number(s)

AL - Albania

00355 4 2406666 (TIA)

AM - Armenia

37410586688 (EVN)

AT - Austria

0043 820 55 05 05 (LNZ)

AZ - Azerbaijan

994124934728 (BAK)

BA - Bosnia and Herzegovina

0038733774000 SJJ

BE - Belgium

0032 27155050 (BRU)

BG - Bulgaria

00359 (0) 700 17 700 (SOF)

BY - Belarus

375173981108 (MSQ)

CH - Switzerland

0041 848711711 (BSL)

CY - Cyprus

00357 22799000 (LCA)

CZ - Czech Republic

840 103 000 (Local use only)
00420 220 300 111 (CS International)

DE - Germany

0049 18063453001 for Domestic Express
0049 18063453003 for International Express

DK - Denmark

0045 70345345 (CPH)

EE - Estonia

372 6808555

ES - Spain

Time Definite: 00 34 902 12 24 24
Day Definite: 00 34 902 12 30 30

FI - Finland

00358 3045345

FR - France

0033 (0)825 10 00 80 (Cash customers and Account customers)

GB - UK

0044 844 248 0844 (EMA)

GE - Georgia

995322696060 (TBS)

GR - Greece

0030 210 9890000 (ATH)

HR - Croatia

00385 1 6651 111

HU - Hungary

0036 1 382 3499

IE - Ireland

00 353-1-890725725 (DUB) Local Lo-Cost number for use within Ireland
00 353-1-8700790 For use calling customer service outside of Ireland

IL - Israel

1 700 707 345 (Local TLV)
972 3 5573557 (TLV)

IS - Iceland

00354 5351122 (REK)

IT - Italy

199 199 345 (For calling from Italian telephone numbers only)
0039 028 247 0288 (For calling from Non-Italian telephone numbers)

KZ - Kazakhstan

+7 727 2588 588

LT - Lithuania

00370 52360700 (VNO)

LU - Luxembourg

00352 350909 (LUX)

LV - Latvia

00371 660 10000

MD - Modlova

37322605518 (KIV)

ME - Montenegro

00382 20 633971 (TGD)

MK - Macedonia

+389215333

MT - Malta

00356 21800148 (MLA)

NL - Netherlands

0031 26 324 6767 (AHM)

NO - Norway

0047 810 01 345 CS / 0047 66 92 80 00 Receiption (OSL)
0047 928 87 596 Off-hour service, 24/7 outside of normal opening hours. (Only for critical, time sensitive matters.)

PL - Poland

INT 0048 426345 100;
DOM 0048 426345 345

PT - Portugal

00351 707505606 (LIS)

RO - Romania

0040 212221777 (BUH)

RS - Serbia

00381 11 3105500 (BEG)

RU - Russia

+7 495 9561000 (MOW)

SE - Sweden

0046 771 400345

SI - Slovenia

00386 1 588 78 00 ( LJU )

SK - Slovakia

00421 2 48 229 229 intl (BTS)
18 811 local (BTS)

TR - Turkey

+90-212-4440040 ( TEQ )

UA - Ukraine

0038 044 490 26 00 (IEV)

Middle East and North Africa

Country - Country Code	Phone Number(s)
AE - U.A.E.	0097142995333
BH - Bahrain	00973 17364100 (BAH)
DZ - Algeria	00213 21230101 (ALG)
EG - Egypt	+20 2 25943200 +2 16345
JO - Jordan	009626 5800800 (AMM)
KW - Kuwait	00965 22246500 (KWI)
LB - Lebanon	00961 1 629700 (BEY)
MA - Morrocco	00212522972020(CAS)
OM - Oman	+968 24520100
QA - Qatar	00974 44587888
SA - Saudi Arabia	Toll Free (only in SA) 920 003450 Hotline +966138317000
YE - Yemen	009671441096
BW - Botswana	00267 3705700(GBE) 002673912000(GBE)
CV - Cape Verde	+238 26 23124 +238 26 23805
GA - Gabon	00241 01445 205 (LBV) 00241 01 44 59 44 (LBV) 002141 01 44 59 45(LBV)
GH - Ghana	00233 302 213090 00233 302 213091
GM - Gambia	+2204396658 +2204223899
GM - Gambia	00220 4396658/4397529 (BJL) 00220 4228414 (BJL) 00220 4399809 (BJL)
KE - Kenya	+254 711017120 +254 206925120 +254 716032789 - Weekdays only +254 716032563 - Weekdays only
KM - Comoros	+269 77 33179 +269 33 31246
LS - Lesotho	+266 22 311082 +266 22031006
MG - Madagascar	00261202242839 (TNR) 00261202242831 (TNR)
MU - Mauritius	HEAD OFFICE - 230 2087711
MW - Malawi	002651827211/266-BLZ 002651772020/366-LLW
MZ - Mozambique	00258 21225300 (MPM) 00258 22328829 ( BEW)
NA - Namibia	00264 61 2040800 (WDH)
NA - Namibia	WDH +264 61 2040 800
SC - Seychelles	248 438 0326 248 432 2802
SN - Senegal	00221 338691111 (DKR)
ST - Sao Tome and Principe	+239 990 4050 + 239 990 3038
SZ - Swaziland	00268 24045829 (MTS) 00268 24049914 (MTS) 00268 25185375 (MTS) 00268 25185084 (MTS) 00268 24045830(MTS)
TG - Togo	00228 22216725 00228 22216851
TZ - Tanzania	+255 77 7704043 (TZ) +255 75 4781156 (TZ) +255 222194900
ZA - South Africa	+27 860 345 000 (local) +27 11 921 3666 (international)

Country - Country Code

Phone Number(s)

AE - U.A.E.

0097142995333

BH - Bahrain

00973 17364100 (BAH)

DZ - Algeria

00213 21230101 (ALG)

EG - Egypt

+20 2 25943200 +2 16345

JO - Jordan

009626 5800800 (AMM)

KW - Kuwait

00965 22246500 (KWI)

LB - Lebanon

00961 1 629700 (BEY)

MA - Morrocco

00212522972020(CAS)

OM - Oman

+968 24520100

QA - Qatar

00974 44587888

SA - Saudi Arabia

Toll Free (only in SA) 920 003450
Hotline +966138317000

YE - Yemen

009671441096

BW - Botswana

00267 3705700(GBE)
002673912000(GBE)

CV - Cape Verde

+238 26 23124
+238 26 23805

GA - Gabon

00241 01445 205 (LBV)
00241 01 44 59 44 (LBV)
002141 01 44 59 45(LBV)

GH - Ghana

00233 302 213090
00233 302 213091

GM - Gambia

+2204396658
+2204223899

GM - Gambia

00220 4396658/4397529 (BJL)
00220 4228414 (BJL)
00220 4399809 (BJL)

KE - Kenya

+254 711017120
+254 206925120
+254 716032789 - Weekdays only
+254 716032563 - Weekdays only

KM - Comoros

+269 77 33179
+269 33 31246

LS - Lesotho

+266 22 311082
+266 22031006

MG - Madagascar

00261202242839 (TNR)
00261202242831 (TNR)

MU - Mauritius

HEAD OFFICE - 230 2087711

MW - Malawi

002651827211/266-BLZ
002651772020/366-LLW

MZ - Mozambique

00258 21225300 (MPM) 00258 22328829 ( BEW)

NA - Namibia

00264 61 2040800 (WDH)

NA - Namibia

WDH +264 61 2040 800

SC - Seychelles

248 438 0326
248 432 2802

SN - Senegal

00221 338691111 (DKR)

ST - Sao Tome and Principe

+239 990 4050
+ 239 990 3038

SZ - Swaziland

00268 24045829 (MTS)
00268 24049914 (MTS)
00268 25185375 (MTS)
00268 25185084 (MTS)
00268 24045830(MTS)

TG - Togo

00228 22216725
00228 22216851

TZ - Tanzania

+255 77 7704043 (TZ)
+255 75 4781156 (TZ)
+255 222194900

ZA - South Africa

+27 860 345 000 (local)
+27 11 921 3666 (international)

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